As the owner of a Neutec/USA casting, grain-making or laser-welding machine, you have access to emergency service 24 hours a day, 7 days a week. Though the rugged dependability of Neutec/USA machines makes such circumstances rare, it is comforting to know the support is there should you need it. Our factory-certified dealer technicians are available worldwide with expert casting, graining or laser-welding advice, a complete technical staff and access to resources across the network. Service parts and consumables are readily available——with same day shipment. You won't find more complete support or more dedicated service anywhere in the world than you'll find at Neutec/USA.

Neutec’s team of field service engineers
General Contact Information for the Field Service Engineers
Hot Line Phone Number: 505-839-3558 Fax: 505-839-3014

With decades of combined, hands-on experience, there is no faster or more certain resource for your laser-welding, grain-making or casting questions or challenges than Neutec’s team of field service engineers. Available to Neutec equipment owners 24/7, this team of experts helps you get the best possible results with your Neutec laser-welding, grain-making or casting machine.

Field Service Engineer's contact info: 

Bill Brenn
Direct Phone: 505-839-3544
Cell Phone: 505-480-9012
Email: bbrenn@neutec.com

Glen Clark
Direct Phone: 505-839-3549
Cell Phone: 505-573-3834
Email: gclark@neutec.com

Chuck Gallagher
Direct Phone: 505-839-3562
Cell Phone: 505-440-9763
Email: chuckg@neutec.com

Tom Thompson
Direct Phone: 505-839-3554
Cell Phone: 505-440-6985
Email: tomt@neutec.com